Privacy Policy

The arcanistudio.com website is published and operated by arcaniStudio, a web and mobile development agency. arcaniStudio is the party responsible for the processing of personal data collected through the site.

For any question regarding the processing of your data, you can contact us at: contact@arcanistudio.com.

In the course of its activity, arcaniStudio may collect the following personal data:

• First and last name
• Email address
• Phone number
• Company name (where applicable)
• Information about your project (project type, budget, timeline) submitted through the contact form
• Any information you voluntarily provide through a form or by email

No sensitive data is collected.

Personal data is collected solely for the following purposes:

• Responding to contact and quote requests
• Managing the client relationship and business communications
• Preparing quotes, invoices, and contractual documents
• Following up on the services provided
• Meeting legal and accounting obligations

Data is never used for unsolicited marketing purposes.

The processing carried out relies on:

• your consent (contact form submissions);
• contractual necessity (performance of a quote or service);
• a legal obligation (invoicing, accounting).

Personal data is intended solely for arcaniStudio. It is never sold, rented, or transferred to third parties.

Certain data may, however, be shared with technical service providers strictly necessary to deliver our services, in compliance with the GDPR, notably:

• website hosting
• email delivery
• internal team communication tools
• internal client and lead record-keeping
• appointment scheduling
• technical error monitoring
• audience measurement and analytics

Data is retained:

• for the duration of the business relationship;
• then archived for a maximum of 3 years from the last contact, for prospects;
• and 10 years for invoicing and accounting data (legal obligation).

arcaniStudio implements all reasonable technical and organizational measures to ensure the security and confidentiality of personal data and to prevent unauthorized access, loss, alteration, or disclosure. The site operates entirely over HTTPS, and forms are rate-limited and spam-filtered.

In accordance with the GDPR, you have the following rights:

• Right of access
• Right to rectification
• Right to erasure
• Right to restriction of processing
• Right to object
• Right to data portability

These rights may be exercised at any time by written request to: contact@arcanistudio.com.

If you have any concern regarding the processing of your personal data, you may lodge a complaint with the competent data protection authority.

The site uses cookies for audience measurement and to record anonymized session activity, helping us understand how the site is used. Separate performance-monitoring tools used on the site do not use cookies.

You can accept, refuse, or delete cookies at any time through your browser settings. The site remains functional without them.

This Privacy Policy may be amended at any time to remain compliant with legal or technical developments. The version in force is the one published on the site at the time of consultation.